In Ed Daein City, a severe insulin shortage sent waves of panic through the community. As pharmacies ran dry and the local health system struggled to meet the growing demand, people living with diabetes were left in a dangerous limbo—fearful of what might happen without access to their life-sustaining medication. Amid this crisis, through the support of the Sudan Humanitarian Fund, Alight’s health team stepped up, determined to ensure that no one would be left without care.
From the very start, the team understood the urgency. They moved quickly, putting in place a coordinated response to track insulin supplies in real time, identify patients with the most critical needs, and streamline delivery routes across the region. Through strengthened partnerships with local pharmaceutical suppliers, they made sure insulin could reach even the most remote neighborhoods. At each Alight health center, dedicated care spaces were set up for diabetes patients—offering not just medication, but lab services, check-ups, and personalized guidance.
Behind the scenes, the pressure was intense. Sister Rashida, nurse-in-charge at El Guba PHCC, remembers it clearly. “We faced unprecedented demands from patients relying on insulin,” she says. With limited stock, every dose became a critical decision. But the newly implemented supply management system offered a lifeline, allowing staff to track inventory closely and prioritize those in the greatest need. “It was a true team effort,” she adds, grateful for the tireless work of doctors, nurses, pharmacists, community health workers—and the support of the community itself.