At Alight, we believe the future of humanitarian work depends on a fundamental shift: from delivering solutions to co-creating them. We believe power and leadership should be closer to the communities we serve—not centralized in the U.S., but embedded within the lived realities of our customers around the world. That vision came to life when Sarah Hartman, Alight's Chief Operations and Experience Officer, relocated from Minneapolis to Nairobi. It wasn’t just a change of address—it was a visible, intentional commitment to decentralizing leadership and rooting our work in place, presence, and proximity to our customers.
That decision sparked something powerful. We began to reimagine what Nairobi could represent for Alight. In a way it was already a hub: a regional office, and a meeting space for our team members travelling to and from Africa. But we wanted to be more intentional about creating a space that would be a dynamic hub for connection, creativity, and co-creation. Designed with and for the community, it’s a space where ideas are tested, relationships are developed, and co-creation becomes a daily practice. It’s a place for our customers, grassroots organizations, and partners to come together, not just to work—but to build a different way of working altogether.
